Calling made Simple

Bring your landline to the cloud with Microsoft Teams.

– Make and Receive Business Landline calls
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How does Microsoft Teams fare as a PBX replacement?

Direct Routing is a simple and cost-effective alternative that allows you to make calls to external landlines and mobile phones from Microsoft Teams using a PSTN or a PRI line. This means you can collaborate and make calls from anywhere without having your desk phone by your side. Gain valuable insights into Microsoft Teams’ calls using analytics to identify key trends across individuals, teams, and the larger organization to make impactful changes using real-time data to drive business decisions.

Your Business Phone system Directly on Teams

Microsoft Phone System Direct Routing lets you connect a supported, customer-provided Session Border Controller (SBC) to Microsoft Phone System. With this capability, for example, you can configure on-premises Public Switched Telephone Network (PSTN) connectivity with Microsoft Teams client, as shown in the following diagram:
With Direct Routing, you can connect your SBC to almost any telephony trunk or interconnect with third-party PSTN equipment. Direct Routing enables you to: Use virtually any PSTN trunk with Microsoft Phone System.Configure interoperability between customer-owned telephony equipment, such as a third-party private branch exchange (PBX), analog devices, and Microsoft Phone System

Simplify communications with an all-in-one solution

  • Work smarter by bringing together calling, chat and meetings in an
    all-in-one app.
  • Quickly start a call from Teams, Outlook or your mobile device.
  • Collaborate in the Office apps within calls and meetings.

Deliver rich calling features with Microsoft Teams

  • Stay productive with call answering rules and cloud voicemail to screen calls
  • Count on cloud calling features such as consultative transfers, music on hold, call park, and more.
  • Work as team with group call pickup, delegation, and shared line appearance

Streamline setup and management

  • Save time and money with a single provider for all your communications.
  • Monitor and resolve performance issues with Call Analytics and Call Quality Dashboard
  • Use built-in auto attendants and call queues, or easily connect to your favorite contact center software.

Call us now if you have

any question.

Bring the benefit of cloud to your phone and get freedom to work anywhere. Get help from our team experienced professionals.

    Appointment

    Digitize your legacy infrastructure securely with Microsoft

    Realize the many benefits of Microsoft Teams Direct Routing
    Reliable, high-quality phone system, bring your own Telecom Built on the Microsoft 365 cloud that helps you Collaborate on the go and access to files or data on the cloud.

    Fast to deploy and easy to use

    Lower IT and Infrastructure costs

    Increased workforce productivity

    Easy scalability and reliability

    Centralized performance reporting

    Flexible OPEX pricing model