Why MS Teams Phone System?
Why rely on office desk phones when you can take landline calls via Teams, even when not in the office ?
They are amongst the most trusted suppliers of Marine services, headquartered in Singapore and have more than 20 offices around the world including UAE, Malaysia, Indonesia, Qatar, India, UK and others and run 24×7 operations. With their extensive network of local offices, they put forward to deploy Phone System on to Cloud using the most intelligent solution of Microsoft Teams Direct Routing.
With this they observed to have built an efficient and comparatively much more productive workforce delivering services around the clock even when working remotely. PABX integration with Microsoft Teams has enabled state-of-the art unified communication and team collaboration for their workforce to stay close to their clients, operations and personnel ensuring that their onshore team is able to respond efficiently to any operational, technical, or commercial requirement from anywhere and anytime. It is a wholly owned subsidiary of, a multi-national and diversified conglomerate based in Hong Kong. The company’s operations are predominantly based in the Greater China region, where this group has been established for over 150 years.
To transform their workforce into an enormously efficient one, while collaborating and communicating with their Global offices working 24×7, Microsoft Teams an ideal consideration for them to integrate their traditional telephony to build a Holistic collaboration app for their Team to experience not only the traditional telephony calls where a user can make a call out to the PSTN network, but also contextualized experiences on top of that. This saves on the cost off on premises hardware, PBxs and third party legacy devices.