Microsoft Teams Direct Routing enables calling to the PSTN [Public Switched Telephone Network] from within Microsoft Teams. Microsoft Teams can now be used as a business telephony solution, replacing an existing PBX phone system and its associated equipment and costs with a cloud-based system, to provide full PBX voice calling capabilities inside and outside your organization.
MS Teams Cloud-Based Phone System can fully replace your traditional phone system. Users across all your offices can seamlessly collaborate on this platform and deliver supreme customer experience as the call quality on the platform is impeccable. All you will require is a MS Phone System License, PSTN connection, Static IP and a session border controller for the set up.
Microsoft Phone System must be connected to the PSTN, which requires DirectRouting through a session border controller. Companies can benefit from greater simplicity by replacing multiple local carriers with a single managed service provider, which reduces the number of vendors and helps bring economies of scale.
Whether physical or virtual, the SBC can work however your business chooses.You can have your SBC on-premises or in a cloud datacenter. Additionally,your session border controller functions much in the same way that a gateway router connects the internet in your environment to an internal network.When an incoming call appears on the network, the SBC meditates the session with the Phone system managed by Microsoft.