Microsoft Teams Direct Routing


Add mobility and value to your Landline

Finally, Telephony and Computing have FULLY merged. Replace legacy office phones and VoIP technologies and bring telephone calls into Microsoft Teams. One platform for all communication – mobile and landline calls, video conferencing, chat … Seamless!  Integrate your Telephony with Microsoft Teams and get the freedom to access your desk phone from anywhere around the Globe.


Multiple features for improved productivity.

 Simplify Communication with one solution

Work smarter by bringing together calling, chat and meetings in an all-in-one app

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Call from anywhere, on any device

Stay connected with a single phone number across your computer, mobile devices and desk phone.

Streamline setup and  management

Monitor and resolve performance issues with Call Analytics and Call Quality Dashboard

Deliver rich calling  features

Count on cloud calling features such as consultative transfers, music on hold, call park, and more.

How does Direct Routing works?



Directly Route dial tone to Teams Users-

Direct Routing in Microsoft 365 allows customers to connect  their SIP trunks directly from their network. Customers can work  with their local Telecommunications provider to enable  Microsoft Teams users to make and receive telephone calls. No porting required – keep your numbers.

Interoperability with 3rd party systems- 

Direct Routing allows customers with users in the Microsoft  cloud to continue using 3rd party systems such as PBXs, Call  Center, and Analog Telephony Adaptors (ATA) helping preserve  key investments.

Know how you can enable Teams Direct Routing.